When things get tough, talking helps.
Free counselling service to help with life’s challenges.
Sign up now
Ngā mihi te mana whenua o Ngāti Maru for your guardianship and connection to the whenua of the Pinnacles, Coromandel, Aotearoa. Ngā mihi to Klanarong Chitmung for capturing this whitinga o te ra. It reflects Puāwaitanga—growth and flourishing through healing.
What is Puāwaitanga?
Puāwaitanga means to blossom, to flourish, to break through. Our team are all NZ registered professionals and counselling sessions are confidential and free.

We offer phone and web-based to people over the age of 18 who:

  • Receive benefit, pension or extra help payment through Work & Income
  • Hold a Community Service Card
  • Live in emergency or public housing
  • Are students at University of Auckland, AUT, Open Polytechnic, Otago Polytechnic or University of Otago
  • Are referred from Te Mahi Ako, Piki, Health Hawke's Bay, Waitaha Canterbury, South Canterbury or Think Hauora
Sign up now
How can we help you?
1. Focused Support
Our counsellor will help you get closer to the life you want.
2. Booster Session
Check in with a follow-up session to review where things are at.
3. Open Door
Come back for more sessions if needed. It’s like a safety net for tough times.
Are you in crisis?
It‘s ok to reach out for help – never hesitate if you are concerned for someone else or yourself.
For life-threatening emergency, 
please phone 111 to go to your nearest hospital emergency department (ED).
For a mental health emergency, 
please contact your Local Crisis team.
If this is not an emergency but you would like to talk to a counsellor for free 24/7 confidential help, advice or support, 
free call or text 1737.
Sign up now
Please fill out this form and we will reach out within two business days.
In crisis and needing urgent help? Click here.
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This information is being collected so that Puāwaitanga can get in touch with you to talk through how we may be able to support you. This information will be transferred securely to Puāwaitanga through to support@puawaitanga.nz. Providing this information is voluntary but is required to engage with Puāwaitanga. You have the right to request access to your information and ask for it to be corrected if required. Your personal information will only be held for as long as is necessary to achieve the purpose of collection. Puāwaitanga will store and keep it secure in in accordance with the Privacy Act 2020.
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We love hearing from you!
Share your feedback anytime to feedback@whakarongorau.nz
I didn’t realise I needed to talk to someone, until I started talking.
I didn’t feel judged, and you could be totally honest. My counsellor GOT IT!
My counsellor was the perfect match! They gave me the right tools and listened with empathy.
Ngā mihi te mana whenua o Ngāti Maru for your guardianship and connection to the whenua of the Pinnacles, Coromandel, Aotearoa. Ngā mihi to Klanarong Chitmung for capturing this whitinga o te ra. It reflects Puāwaitanga—growth and flourishing through healing.